Careers at SuperGraphics

Company: SuperGraphics
Location: Seattle, WA (or hybrid, if applicable)
Department: Sales
Reports To: Director of Sales

Position Overview

SuperGraphics is seeking a motivated and energetic Inside Sales Representative to support our growing sales team. This role is responsible for managing inbound leads, proactively generating outbound opportunities, supporting existing customer relationships, and helping drive revenue growth across a wide range of visual communication and branding solutions.

The ideal candidate is organized, driven, customer-focused, and excited to work in a fast-paced environment where creativity and communication are valued.

Inbound Lead Management

• Respond promptly to inbound inquiries generated through phone calls, email, website submissions, and marketing campaigns
• Qualify leads and identify customer needs, timelines, and project scope
• Coordinate with outside sales reps and internal teams to ensure seamless customer communication and project handoff
• Maintain accurate records of lead activity, pipeline updates, and customer interactions within CRM systems

Outbound Prospecting & Sales Development

• Conduct outbound cold calls and follow-up outreach to prospective customers
• Identify and develop new business opportunities within target industries and markets
• Build and maintain prospect lists through research, networking, and CRM activity
• Schedule meetings and introductory calls for outside sales representatives when appropriate

Account Support & Customer Service

• Build strong relationships with existing and prospective clients
• Assist customers with product information, pricing requests, estimates, and order coordination
• Collaborate with project management, estimating, production, and operations teams to ensure exceptional customer experiences
• Support customer retention and account growth initiatives

Sales Activity & Performance

• Meet or exceed outbound activity goals and sales performance metrics
• Participate in weekly sales meetings, training sessions, and strategy discussions
• Continuously develop product knowledge related to graphics, signage, branding, and visual communication solutions
• Contribute ideas to improve sales processes, lead generation, and customer engagement

Qualifications

• 1–3 years of sales, inside sales, customer service, or business development experience preferred
• Strong communication skills, both verbal and written
• Comfortable making outbound calls and engaging new prospects
• Highly organized with strong time management skills
• Ability to work collaboratively in a team environment
• Experience with CRM systems such as Salesforce preferred
• Proficiency in Microsoft Office and general business software
• Positive attitude, coachability, and strong work ethic

Preferred Traits

• Self-starter mentality with competitive drive
• Strong listening and problem-solving skills
• Ability to thrive in a fast-paced environment
• Interest in branding, marketing, graphics, or visual communications industries

Compensation & Benefits

• Competitive base salary plus incentive opportunities
• Health and wellness benefits
• Paid time off and holidays
• Professional development and training opportunities
• Career growth potential within a growing organization

About SuperGraphics

SuperGraphics is a leading visual communications company specializing in large-format printing, branded environments, fleet graphics, signage, event displays, and custom visual solutions. We partner with clients nationwide to help bring brands to life through innovative and impactful graphics solutions.

About the Position:
As a Graphic Installer, you’ll play a crucial role in our team here at superGraphics, ensuring the accurate installation of our client’s material.

The ideal candidate will have large format print or signage installation knowledge and experience. Some examples of projects you could be working on depending on skillsets are:

• Building graphics; includes brick decals, window decals, banners, and mesh banners.
• Digital graphics; includes street (asphalt and cement) interior and exterior wall graphics and billboards, vinyl and/or wallpaper application.
• Full vehicle graphic wraps, vinyl lettering; including installation of graphic applications on different types of vehicles, fleet graphics, truck sides, and windows.
• Delivery Locker Wraps.
• Banner Installation; includes sports center banners, street pole banners, etc.
• Dimensional letter installation.

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Accredited apprenticeship for graphics installation or 1-3 years’ related experience.
• Clean driving record.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Proficiency in vinyl installation techniques and materials.

Responsibilities:

• Work on a day-to-day basis with clients regarding graphics installation and uphold company ideals.
• Observes proper material handling from start to finish to prevent damage to large format prints and materials.
• While performing the duties of this Job, the employee is regularly required to lift and/or move up to 50 pounds.
• Maintain strict quality over installations by reading work orders and layouts to ensure installation and materials meet impeccable standards. Attention to detail is a must.
• Assist with site surveys and keep detailed notes of graphic and/or site dimensions.
• Maintain a daily work log of activities performed on job site using in-house job tracking software.

Preferred Skills:

• 3M certification or similar a plus
• Vehicle and/or Fleet Wrapping experience
• Wallcovering/Wallpaper application experience
• Vinyl Banner Installation + Frame installation
• Backlit/lighted sign installation experience
• Lift Certifications(Forklift, Scissor Lift, etc)

Hours

Full time – Base schedule is 8:00am to 5:00pm Monday through Friday. These hours will vary depending on the client and project needs. Hours also include infrequent weekends and evenings as dictated by business needs and supervisor.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 50 pounds. The employee is regularly required to stand for long periods of time, scale ladders, and perform their duties at elevated heights.

Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather), work near moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock, and vibration. The noise level in the work environment is low to moderate.

Summary

The Financial Controller at SuperGraphics is responsible for overseeing all accounting operations, ensuring the accuracy and integrity of financial reporting, strengthening internal controls, and supporting strategic decision‑making across the organization. This role leads the accounting team, drives continuous process improvement, and partners closely with executive leadership to maintain the company’s financial health and operational excellence.

Key Responsibilities

• Financial Reporting & Compliance
  • Oversee the preparation of monthly, quarterly, and annual financial statements in accordance with GAAP
  • Ensure timely, accurate, and efficient close processes
  • Maintain compliance with federal, state, and local tax regulations
  • Coordinate the annual financial review and serve as the primary liaison with the external accounting firm

• Accounting Operations
  • Lead, mentor, and develop the accounting team, including AP, AR, payroll, and general ledger functions
  • Develop, implement, and maintain accounting policies, procedures, and internal controls
  • Manage cash flow, treasury functions, and banking relationships
  • Oversee fixed asset accounting and depreciation schedules

• Budgeting & Forecasting
  • Lead the annual budgeting process and periodic reforecasts
  • Provide variance analysis and actionable financial insights to leadership
  • Support long‑term financial planning and scenario modeling

• Strategic & Cross-Functional Support
  • Partner with the executive team to inform financial strategy and key business decisions
  • Provide financial analysis for new initiatives, capital investments, and cost‑saving opportunities
  • Drive improvements in systems, processes, and automation to enhance accuracy, efficiency, and profitability
  • Collaborate with Operations on inventory management to optimize efficiency and margins
  • Proactively analyze financial data to identify opportunities for cost savings and performance improvement

• Systems & Technology
  • Oversee accounting systems and ensure data integrity across platforms
  • Lead system upgrades, integrations, and automation initiatives
  • Ensure strong documentation, controls, and optimized workflows

Qualifications

• Required
  • Bachelor’s degree in Accounting, Finance, or a related field
  • CPA or CMA strongly preferred
  • 7+ years of progressive accounting experience, including leadership responsibilities
  • Strong working knowledge of GAAP and internal control frameworks
  • Experience with ERP and accounting systems
  • Excellent analytical, organizational, and communication skills

• Preferred
  • Experience in a manufacturing or production environment
  • Background in multi‑entity and/or multi‑state operations
  • Experience scaling accounting processes within a growing organization

• Core Competencies
  • High integrity and commitment to accuracy
  • Strong leadership and team-building abilities
  • Ability to thrive in a fast-paced, evolving environment
  • Strategic thinker with a hands-on, execution-focused approach
  • Strong problem-solving skills with the ability to bring clarity and structure to complex issues

• Work Environment & Compensation
  • Full-time position (on-site / hybrid / remote based on company needs)
  • Competitive salary plus performance-based bonus
  • Comprehensive benefits package including health, dental, vision, 401(k), paid time off, and more

Job Title: Production Operator
Department: Production
Reports To: Production Manager or Shift Lead
FLSA Status: Non-Exempt
Location: Seattle

Position Summary

The Production Operator supports the production team in all aspects of large-format printing, finishing, and fulfillment. This role helps ensure print jobs move efficiently through each stage of production, from file preparation and printing to trimming, mounting, and packaging, while maintaining high quality and meeting tight deadlines.

Key Responsibilities

Production Support

• Assist with the setup, operation, and maintenance of large-format printers
• Prepare materials for printing, including loading rolls, sheets, and substrates.
• Monitor print runs for color consistency, alignment, and quality issues.
• Assist with finishing processes including trimming, laminating, mounting, and packaging.
• Organize and stage materials for upcoming print jobs to maximize workflow efficiency.

Quality & Accuracy

• Inspect printed materials to ensure they meet company and customer quality standards.
• Report and document any defects or discrepancies in production.
• Maintain color and print consistency by following standard operating procedures.

Maintenance & Safety

• Perform routine cleaning and maintenance on printers, cutters, and finishing equipment.
• Follow all safety guidelines and wear required PPE at all times.
• Help maintain a clean, organized, and hazard-free work area.

Collaboration & Communication

• Work closely with print operators, finishing staff, and project managers to ensure deadlines are met.
• Communicate material shortages or machine issues promptly to the Production Lead or Manager.
• Assist other departments as needed to keep workflow on schedule.

Skills & Qualifications

• 4 years of experience in large-format printing or a production/manufacturing environment preferred.
• Familiarity with large-format printers, cutters, and finishing equipment is a plus.
• Strong attention to detail and commitment to quality.
• Ability to lift up to 50 lbs and stand for long periods.
• Comfortable working in a fast-paced, deadline-driven environment.
• Basic computer skills and ability to follow written work orders or digital production queues.

Work Environment

• Production floor environment with exposure to noise, ink, and various printing materials.
• Frequent standing, bending, and lifting required.
• Standard hours with occasional overtime based on workload and deadlines.