Careers at SuperGraphics

Company: SuperGraphics
Location: Seattle, WA (or hybrid, if applicable)
Department: Sales
Reports To: Director of Sales

Position Overview

SuperGraphics is seeking a motivated and energetic Inside Sales Representative to support our growing sales team. This role is responsible for managing inbound leads, proactively generating outbound opportunities, supporting existing customer relationships, and helping drive revenue growth across a wide range of visual communication and branding solutions.

The ideal candidate is organized, driven, customer-focused, and excited to work in a fast-paced environment where creativity and communication are valued.

Inbound Lead Management

• Respond promptly to inbound inquiries generated through phone calls, email, website submissions, and marketing campaigns
• Qualify leads and identify customer needs, timelines, and project scope
• Coordinate with outside sales reps and internal teams to ensure seamless customer communication and project handoff
• Maintain accurate records of lead activity, pipeline updates, and customer interactions within CRM systems

Outbound Prospecting & Sales Development

• Conduct outbound cold calls and follow-up outreach to prospective customers
• Identify and develop new business opportunities within target industries and markets
• Build and maintain prospect lists through research, networking, and CRM activity
• Schedule meetings and introductory calls for outside sales representatives when appropriate

Account Support & Customer Service

• Build strong relationships with existing and prospective clients
• Assist customers with product information, pricing requests, estimates, and order coordination
• Collaborate with project management, estimating, production, and operations teams to ensure exceptional customer experiences
• Support customer retention and account growth initiatives

Sales Activity & Performance

• Meet or exceed outbound activity goals and sales performance metrics
• Participate in weekly sales meetings, training sessions, and strategy discussions
• Continuously develop product knowledge related to graphics, signage, branding, and visual communication solutions
• Contribute ideas to improve sales processes, lead generation, and customer engagement

Qualifications

• 1–3 years of sales, inside sales, customer service, or business development experience preferred
• Strong communication skills, both verbal and written
• Comfortable making outbound calls and engaging new prospects
• Highly organized with strong time management skills
• Ability to work collaboratively in a team environment
• Experience with CRM systems such as Salesforce preferred
• Proficiency in Microsoft Office and general business software
• Positive attitude, coachability, and strong work ethic

Preferred Traits

• Self-starter mentality with competitive drive
• Strong listening and problem-solving skills
• Ability to thrive in a fast-paced environment
• Interest in branding, marketing, graphics, or visual communications industries

Compensation & Benefits

• Competitive base salary plus incentive opportunities
• Health and wellness benefits
• Paid time off and holidays
• Professional development and training opportunities
• Career growth potential within a growing organization

About SuperGraphics

SuperGraphics is a leading visual communications company specializing in large-format printing, branded environments, fleet graphics, signage, event displays, and custom visual solutions. We partner with clients nationwide to help bring brands to life through innovative and impactful graphics solutions.

About the Position:
As a Graphic Installer, you’ll play a crucial role in our team here at superGraphics, ensuring the accurate installation of our client’s material.

The ideal candidate will have large format print or signage installation knowledge and experience. Some examples of projects you could be working on depending on skillsets are:

• Building graphics; includes brick decals, window decals, banners, and mesh banners.
• Digital graphics; includes street (asphalt and cement) interior and exterior wall graphics and billboards, vinyl and/or wallpaper application.
• Full vehicle graphic wraps, vinyl lettering; including installation of graphic applications on different types of vehicles, fleet graphics, truck sides, and windows.
• Delivery Locker Wraps.
• Banner Installation; includes sports center banners, street pole banners, etc.
• Dimensional letter installation.

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Accredited apprenticeship for graphics installation or 1-3 years’ related experience.
• Clean driving record.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Proficiency in vinyl installation techniques and materials.

Responsibilities:

• Work on a day-to-day basis with clients regarding graphics installation and uphold company ideals.
• Observes proper material handling from start to finish to prevent damage to large format prints and materials.
• While performing the duties of this Job, the employee is regularly required to lift and/or move up to 50 pounds.
• Maintain strict quality over installations by reading work orders and layouts to ensure installation and materials meet impeccable standards. Attention to detail is a must.
• Assist with site surveys and keep detailed notes of graphic and/or site dimensions.
• Maintain a daily work log of activities performed on job site using in-house job tracking software.

Preferred Skills:

• 3M certification or similar a plus
• Vehicle and/or Fleet Wrapping experience
• Wallcovering/Wallpaper application experience
• Vinyl Banner Installation + Frame installation
• Backlit/lighted sign installation experience
• Lift Certifications(Forklift, Scissor Lift, etc)

Hours

Full time – Base schedule is 8:00am to 5:00pm Monday through Friday. These hours will vary depending on the client and project needs. Hours also include infrequent weekends and evenings as dictated by business needs and supervisor.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 50 pounds. The employee is regularly required to stand for long periods of time, scale ladders, and perform their duties at elevated heights.

Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather), work near moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock, and vibration. The noise level in the work environment is low to moderate.

Position Overview:

The Operations Supervisor of Fine Art Print is responsible for overseeing the entire production and operational processes involved in the creation, handling, and delivery of fine art prints. This role involves managing production workflows, ensuring quality control, coordinating with clients and vendors, and leading a team to meet production deadlines. The ideal candidate will have a deep understanding of print production, materials, and a passion for fine art.

Key Responsibilities:

• Print Production Supervisor:
  • Oversee and manage the day-to-day operations of the fine art print production process.
  • Supervise all aspects of print production, including digital printing, offset printing, screen printing, and other fine art techniques.
  • Ensure quality control measures are in place at every stage of production.
  • Monitor production schedules to ensure projects are completed on time and within budget.
  • Collaborate with artists and clients to understand project specifications, ensuring the final product meets or exceeds expectations.
• Team Leadership:
  • Lead and manage the production team, providing guidance, training, and support.
  • Schedule and delegate tasks to team members to ensure efficient workflow and productivity.
  • Foster a positive and collaborative work environment, encouraging professional development and continuous improvement.
  • Conduct regular performance reviews and provide feedback for team growth.
• Vendor and Supplier Coordination:
  • Manage relationships with vendors and suppliers, including paper suppliers, ink manufacturers, and equipment maintenance providers.
  • Evaluate and source new vendors to enhance print quality, cost-efficiency, and service.
  • Ensure timely delivery of materials and supplies needed for print production.
• Quality Control:
  • Implement and maintain strict quality control processes to ensure prints meet industry standards.
  • Conduct routine checks on print quality, color accuracy, and material consistency.
  • Address and resolve any issues with print production, ensuring that final prints are of the highest quality.
• Budget and Cost Management:
  • Develop and manage the department’s operational budget, ensuring resources are allocated efficiently.
  • Monitor production costs and make adjustments to maintain profitability.
  • Track expenses related to production materials, equipment, and labor costs.
  • Approve and manage invoices related to print production, supplies, and services.
• Client Relations and Communication:
  • Serve as a primary point of contact for clients regarding print orders, production timelines, and quality concerns.
  • Communicate with clients to understand specific print requirements and ensure their expectations are met.
  • Provide updates on production progress and notify clients of any delays or changes.
  • Ensure excellent customer service, resolving any client complaints or concerns in a timely and professional manner.
• Process Optimization and Improvement:
  • Continuously evaluate and improve production workflows and processes to increase efficiency and reduce waste.
  • Implement best practices for handling and storing printed materials to ensure quality and preservation.
  • Stay up to date with the latest technologies and trends in fine art print production to improve processes and offerings.
• Health and Safety Compliance:
  • Ensure compliance with health and safety regulations in the production environment.
  • Maintain a safe working environment for all employees by adhering to industry standards and regulations.
  • Provide necessary safety training and ensure all team members follow proper protocols for equipment handling and material storage.

Qualifications:

• Education:
  • Bachelor’s degree in Fine Arts, Graphic Arts, Printmaking, or related field (or equivalent work experience).
• Experience:
  • 5-7 years of experience in fine art print production or a related field.
  • Proven track record of managing print production processes, including digital and traditional printing techniques.
  • Experience in managing budgets, schedules, and teams.
• Skills:
  • Strong understanding of fine art print production processes and techniques.
  • Excellent leadership, organizational, and time management skills.
  • Attention to detail with a focus on quality control.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.
  • Proficiency in print production software and design tools (e.g., Adobe Creative Suite).
  • Excellent communication and interpersonal skills.

Physical Demands:

• Ability to stand, walk, or bend for extended periods during print production and handling.
• Ability to lift heavy materials or prints when necessary (up to [weight limit]).
• Comfortable working in a production environment with varying noise levels.

Work Environment:

• Primarily in a production setting with exposure to printing equipment and materials.
• Occasional office work for managing schedules, budgets, and client communications.

This job description outlines the key duties and expectations for the Operations Supervisor of Fine Art Print role. Other responsibilities may be assigned as needed to meet departmental and business objectives.

Job Summary:
The Fine Art Operator Specialist is responsible for producing, handling, and finishing fine art prints and artwork using specialized printing and imaging equipment. This role requires strong attention to detail, color accuracy, quality control, and knowledge of fine art materials and production processes. The specialist works closely with artists, photographers, designers, and production teams to ensure exceptional results that meet client and company standards.

Key Responsibilities:

• Operate large-format fine art printers and related production equipment.
• Select appropriate fine art papers, canvases, and specialty media.
• Inspect finished prints for quality, consistency, and defects.
• Handle, package, and store artwork using archival standards.
• Perform routine maintenance and troubleshooting of printing equipment.
• Maintain production schedules while meeting deadlines.
• Collaborate with artists, photographers, and customers to achieve desired results.
• Follow workplace safety procedures and maintain a clean production environment.
• Keep accurate production records and inventory of materials.

Additional Key Responsibilities

• Measure, cut, and assemble custom frames for artwork and photography.
• Mat, mount, and frame artwork using archival-quality materials and techniques.
• Handle delicate artwork with care to prevent damage during framing and installation.
• Select appropriate frame styles, matting, and glazing based on artwork specifications and customer preferences.
• Inspect completed framed pieces to ensure quality, alignment, and professional presentation.
• Package framed artwork for shipping, delivery, or gallery display.

Qualifications:

• High school diploma or equivalent; associate degree in Fine Arts, Graphic Design, Photography, or a related field preferred.
• Experience with large-format printers such as Epson, Canon, or HP.
• Knowledge of Adobe Creative Suite, especially Photoshop.
• Understanding of color management and print production techniques.
• Strong attention to detail and quality control.
• Excellent organizational and communication skills.
• Ability to lift and move artwork and materials (up to 50 lbs if required).
• Experience in fine art printing or digital print production is preferred.

Skills:

• Fine art printing techniques
• Equipment operation and maintenance
• Quality assurance
• Time management
• Problem-solving
• Team collaboration
• Customer service

Summary

The Financial Controller at SuperGraphics is responsible for overseeing all accounting operations, ensuring the accuracy and integrity of financial reporting, strengthening internal controls, and supporting strategic decision‑making across the organization. This role leads the accounting team, drives continuous process improvement, and partners closely with executive leadership to maintain the company’s financial health and operational excellence.

Key Responsibilities

• Financial Reporting & Compliance
  • Oversee the preparation of monthly, quarterly, and annual financial statements in accordance with GAAP
  • Ensure timely, accurate, and efficient close processes
  • Maintain compliance with federal, state, and local tax regulations
  • Coordinate the annual financial review and serve as the primary liaison with the external accounting firm

• Accounting Operations
  • Lead, mentor, and develop the accounting team, including AP, AR, payroll, and general ledger functions
  • Develop, implement, and maintain accounting policies, procedures, and internal controls
  • Manage cash flow, treasury functions, and banking relationships
  • Oversee fixed asset accounting and depreciation schedules

• Budgeting & Forecasting
  • Lead the annual budgeting process and periodic reforecasts
  • Provide variance analysis and actionable financial insights to leadership
  • Support long‑term financial planning and scenario modeling

• Strategic & Cross-Functional Support
  • Partner with the executive team to inform financial strategy and key business decisions
  • Provide financial analysis for new initiatives, capital investments, and cost‑saving opportunities
  • Drive improvements in systems, processes, and automation to enhance accuracy, efficiency, and profitability
  • Collaborate with Operations on inventory management to optimize efficiency and margins
  • Proactively analyze financial data to identify opportunities for cost savings and performance improvement

• Systems & Technology
  • Oversee accounting systems and ensure data integrity across platforms
  • Lead system upgrades, integrations, and automation initiatives
  • Ensure strong documentation, controls, and optimized workflows

Qualifications

• Required
  • Bachelor’s degree in Accounting, Finance, or a related field
  • CPA or CMA strongly preferred
  • 7+ years of progressive accounting experience, including leadership responsibilities
  • Strong working knowledge of GAAP and internal control frameworks
  • Experience with ERP and accounting systems
  • Excellent analytical, organizational, and communication skills

• Preferred
  • Experience in a manufacturing or production environment
  • Background in multi‑entity and/or multi‑state operations
  • Experience scaling accounting processes within a growing organization

• Core Competencies
  • High integrity and commitment to accuracy
  • Strong leadership and team-building abilities
  • Ability to thrive in a fast-paced, evolving environment
  • Strategic thinker with a hands-on, execution-focused approach
  • Strong problem-solving skills with the ability to bring clarity and structure to complex issues

• Work Environment & Compensation
  • Full-time position (on-site / hybrid / remote based on company needs)
  • Competitive salary plus performance-based bonus
  • Comprehensive benefits package including health, dental, vision, 401(k), paid time off, and more